RESIDENT CABLE PACKAGE

Rental Apartments in Downtown Fort Lauderdale

Apartments Pembroke PinesHotwire Communications announced they are deploying NEW Fision® to the residents of New River Yacht Club Apartments.

Your new cable amenities package includes:

Limited Basic Television

(1) Fision HD Box

Joely Palmero is your dedicated representative; when you are ready to establish your new account please contact her at 954-558-4821 or email at joely.palmero@hotwiremail.com She will be more than happy to assist you and also answer any questions you may have regarding our service.

Hotwire is pleased to be your service provider for all of your home entertainment and communication services! We offer a variety of options that allow you to fully customize your services. Our most popular retail services are digital cable upgrades, premium movie packs, sports packages, internet upgrades and more!

A Few Things to Better Help you Navigate your Hotwire Community Page

 

  • Current Hotwire community announcements will be located on the My Community Page.
  • You will find available services and upgrades on the Products Page of this website.
  • The rates for the corresponding products will be found on the Rate Sheet
  • Your most current channel lineup is located (and printable) on the Channel Lineup Page.
  • On the Support Page you will find useful information like user guides, subscription channel and package instructions, remote control guides, AVG Anti-Virus link, spyware remover link, our speed test, phone features guide, billing information and FAQ’s.

 

Who is Hotwire Communications?

Hotwire Communications, founded in 2000, specializes in providing advanced video solutions, high speed internet access, digital phone service and other IP related products and service. We are a privately held communications company based in Philadelphia founded and run by industry executives who have been in the telecommunications industry for the past 32 years.

 

How is Hotwire different from other providers?

Hotwire only serves customers who live in multi-family communities including condominiums, home owners associations and apartments. We specialize in community living environments and have designed services and programs to meet the needs of these residents.

We provide:

  • Dedicated Technicians . Hotwire dedicates technicians to each community to ensure accountability and that the best level of technical support is provided at all times.
  • Customer Support . Hotwire operates our own customer support offices, staffed with full-time care representatives located in Boca Raton, FL and Bala Cynwyd, PA. We do not use outsourced call centers to answer our customer’s calls. We provide customer service 24x7x365!
  • Account Management. Each community has been assigned a dedicated Account Manager to take responsibility for the quality of service at your property. Your Account Manager will visit with your property management staff regularly to ensure that all concerns and issues are being addressed in a timely manner.

We are proud of our A+ customer service rating with the Better Business Bureau. www.bbbhotwire.com

We are confident you will enjoy all of the advanced services and customized options that Hotwire has to offer. From all of us, thank you for choosing Hotwire Communications.

Customer Care Team

1-800-355-5668